Terms and Conditions

Effective Date: October 8, 2025

Welcome to SummitAI Marketing. By accessing our website or engaging our services, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.

2. Services Provided

SummitAI Marketing provides marketing services, which may include but are not limited to:

Digital marketing strategy
Social media management
Content creation
Advertising campaigns
SEO and analytics
Branding and design

Specific services will be outlined in individual service agreements or proposals.

3. Client Responsibilities

As a client, you agree to:

Provide accurate and complete information necessary for service delivery
Respond to requests for feedback or approvals in a timely manner
Ensure you have the rights to any materials (images, text, logos) you provide to us
Pay all fees according to the agreed payment terms
Comply with all applicable laws and regulations

4. Payment Terms

Project-Based Work: Payment structure depends on project size:
- Projects under $2,000: 100% payment required upfront before work begins
- Projects $2,000-$10,000: 50% deposit required upfront, with remaining 50% due upon project completion
- Projects over $10,000: Payment schedule will be structured around project milestones as outlined in the service agreement
Monthly Retainer Services: Payment due in advance at the beginning of each month
Invoices: Payment due within Net 30 days of invoice date unless otherwise specified
Late Payments: A late fee of 1.5% per month (18% annually) will be applied to overdue balances
Late payments may also result in suspension of services until account is current
Refunds: All fees are non-refundable once work has commenced, except as required by law
You are responsible for any bank fees, transaction fees, or taxes associated with payment

5. Intellectual Property

Our Work Product: Upon full payment, you will own the final deliverables we create specifically for you (such as logos, website designs, or custom content). However, we retain ownership of:

Our general methods, processes, and know-how
Pre-existing materials or templates
The right to display work in our portfolio (unless otherwise agreed)

Your Materials: You grant us a license to use any materials you provide solely for the purpose of delivering our services.

Third-Party Assets: Some projects may include third-party assets (stock photos, fonts, software) that have their own licensing terms, which you must comply with.

6. Confidentiality

We will keep your confidential business information private and secure. However, we may share information with trusted subcontractors or service providers as needed to deliver our services.

7. Project Timelines

We will make reasonable efforts to meet agreed-upon deadlines. However, timelines are estimates and may be affected by:

Delays in receiving client materials or approvals
Scope changes or additional requests
Circumstances beyond our control

We are not liable for damages resulting from project delays.

8. Revisions and Changes

Included Revisions: Most service packages include 2-3 rounds of revisions as specified in your service agreement
Additional Revisions: Requests beyond the included revisions will be billed at $100-150 per hour
Scope Changes: Significant changes to project scope require a new agreement and pricing
Timeline Impact: Additional revisions or scope changes may affect project timelines

9. Third-Party Platforms

Our services may involve third-party platforms (such as Google Ads, Facebook, Instagram). We are not responsible for:

Changes to third-party platform policies or algorithms
Account suspensions or bans by third-party platforms
Platform downtime or technical issues

10. Disclaimers and Limitations of Liability

No Guarantees: While we strive for excellent results, we do not guarantee specific outcomes such as sales figures, traffic numbers, or ranking positions. Marketing results depend on many factors beyond our control.

Limitation of Liability: To the maximum extent permitted by law, SummitAI Marketing shall not be liable for any indirect, incidental, special, or consequential damages arising from our services. Our total liability for any claims arising from our services shall not exceed the total amount you paid us in the preceding 12 months.

Professional Advice: Our services do not constitute legal, financial, or tax advice. Consult appropriate professionals for such matters.

11. Termination

Either party may terminate services with 30 days written notice. Upon termination:

Monthly Retainers: You are responsible for payment through the end of the current billing period. Cancellation takes effect at the end of the notice period.
Project Work: You must pay for all work completed up to the termination date, calculated based on project milestones or percentage of completion
Setup Fees: Any setup fees, onboarding fees, or initial strategy fees are non-refundable
Work Product: We will provide all completed work product as of the termination date
Early Termination: If you terminate a project before completion without cause, the initial deposit is non-refundable

12. Indemnification

You agree to indemnify and hold SummitAI Marketing harmless from any claims, damages, or expenses arising from:

Your breach of these Terms
Materials or content you provide to us
Your use of deliverables we provide

13. Dispute Resolution

Governing Law: These Terms shall be governed by the laws of the State of California, without regard to its conflict of law provisions.

Informal Resolution: We encourage you to contact us first to resolve any disputes informally.

Arbitration: If informal resolution fails, disputes may be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. Any arbitration shall take place in California. However, you retain the right to bring an individual action in small claims court. Nothing in these Terms shall be deemed to waive rights that cannot be waived under California law.

14. Modifications to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the new Terms.